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Shipping & Returns

1) Add your desired items to cart
2) Confirm that the items added are correct
3) Click Checkout and Confirm order
4) Sign up as a new user, this will be a 1-time process only. Subsequent purchase will just need to login without having to fill up other details
5) You will receive an automated invoice within the next 5mins
6)Proceed to make payment within 24hours and do not forget to email us payment format so that we can verify and process your order
7) For preorder/ backorder, item will arrive in about 4 weeks after payment received.Custom making for extended sizes takes 4-5 weeks. We will only notify and update status once the item is here and being posted.
8) For orders which contain ready stock + pre/backorder item, the order will only be delivered to you once all the items are here. If you wish to topup addtional postage for the ready items to be mailed to you first, do let us know. In event of any out of stock item over at factory side, we will seek your advise for any replacement, otherwise amount will be refunded back to you.

*Pls note that picture shown and actual product might differ due to different lighting and varied pc resolution.

We regret to inform that dead buyers will be blacklisted, please confirm your order only if you are 100% sure that you are going to pay for it, thank you.

*Shipments might have unexpected delays at times. For example; cargo held at custom for random checks (this will take up to 2 weeks), or delayed due to weather conditions/public holidays/festive season etc. These are inevitable, however we will inform you and try our very best to expetide at our end

If you require your items urgently and do not wish to go through the waiting time of 4 weeks for pre/backorder items, you may topup $6/item and request for express air delivery. Items are expected to reach in abt 1-2 weeks.

1) We will not be held responsible if normal/standard mail get lost via Singpost if you did not opt for registered mail
2) We do not do reservations for instock items
3) Receiving an invoice will allow reservation of the item for 24hrs, and payment must be made within this time frame to secure your item
4) All ATM transfers must be attached with a snapshot of your transaction receipt.

By making an online purchase with us, you had given consent and have read and agreed to our terms and conditions.
All rights reserved. Copyright. Xqusis 2011.Reg No.: 53157535K
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