Do measure the insoles of yr existing shoes from tip to heel with a tape pressed down and follow the size chart above.
Our size chart is in accordance to Euro measurements
All items will be checked before posting We allow exchange of shoes sizes only or in the event of wrong items being sent . Once an item is being purchased, no refund is allowed unless the item has manufacturing fault. 1) To notify us within 3 working days and mail back item to the return address within 7 working days, otherwise no exchange 2) Item needs to be in brand new condition to qualify for exchange 3) Buyer to bear postage for mailing back the item to us 4) Exchange item will be posted via normal mail. If you require registered mail, do topup $2.24 and inform us
5) For pre/backorder items, a small fee of $5 will be collected per item for exchange, this is to cover overseas shipping fees 6)Custom made sizing(Sz30-33/Sz40 and above), Boots and Sales items are not allowed for exchange or refund.
Thank you for visiting our web site. All information submitted thru this site will be not divulged in any manner or circulated, except for means of delivering the goods to you (Example: Fill up yr contact number on courier delivery slip). We understand the importance and value your privacy.