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Shipping & Returns



PAYMENT
Please note that payment format email need to be emailed to us at xquisis@gmail.com so that we can locate and verify your funds.
For ATM transfer, to attach snap shot of receipt in email.
Payment will be verified, order processed and confirmation email will be sent to you via system within 2 working days.


For local buyers
POSB savings 124-59830-3
OCBC savings 528-2-031896
UOB uniplus 352-394-994-0

PAYPAL (credit/debit card)
Paypal email : xquisis@gmail.com
Buyer to bear 3.5% fee charged by Paypal

All prices stated are in SGD.

DELIVERY
singpostlogotaqbin
Items will be posted via Singpost or TaQbin courier delivery
Posting via Singpost will be once per week, on every Wednesday

With effect from 1 Dec 2012: Free upgrade to courier delivery when you opt for registered mail for purchase >$30 For example you purchase a pair of heels at $30.90, just pay the usual registered mail rate at $4.79, it will auto upgrade to courier delivery.
*Depends on the weight of items as weight varies
For example, a pair of heels/wedges will be abt 600 grams, which cost $2.55 for normal mail by Singpost. Registered mail wll cost $2.55 + $2.24 = $4.79


**Free standard postage does not include registered mail.
To opt for registered mail, please topup additional $2.24 and inform us that you wish to opt for registered mail in payment format
We will not be held responsible if normal mail get lost via Singpost if you did not opt for registered mail

Free courier delivery for purchase above $120, shoes will be packed in our recycle tote bag without shoe boxes.
If you require an instock item urgently, you can inform us and topup $6 for Taqbin next day courier delivery to your doorstep. Taqbin next day cutoff timing will be 8PM.


What happens if you opted for normal mail and have not receive your package?
Please bring your IC down to your nearest PO collection counter as they can search using your address if there's any parcel held at your nearest PO. As without tracking number, they are also unable to check when you call their hotline. We have encountered before whereby postman attempt delivery and there's no one at home, they overlook to leave the collection slip and redirected the parcel back to the nearest PO.

We ship worldwide! Overseas postage applicable according to Singpost rates. Check out the rates here singpostlogo
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